Swiss Pedicare

Terms of Service

TERMS OF SERVICE

Last updated: April 2026

OVERVIEW

Welcome to SWISSPEDICARE by HELVETICCARE BEAUTY SERVICES & TRADING – FZCO. Throughout the site, the terms “we”, “us” and “our” refer to SWISSPEDICARE by HELVETICCARE BEAUTY SERVICES & TRADING – FZCO.

We operate this website, store, and related services (the “Services”) to provide you with access to our products and mobile at-home beauty treatments. Our store is powered by Shopify, which enables us to offer secure e-commerce functionality.

By visiting, accessing, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy available at:
/policies/privacy-policy

If you do not agree to these Terms, you must not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your jurisdiction and legally capable of entering into binding agreements.

You agree to provide accurate and complete information when making purchases or bookings, including your name, address, phone number, and payment details.

You are responsible for maintaining the confidentiality of your account and for all activities under your account.

SECTION 2 – PRODUCTS AND SERVICES

We offer both physical products and mobile at-home beauty treatments.

We strive to display products and services as accurately as possible. However:

  • Colors and appearance may vary depending on your device
  • Results of treatments may vary from person to person
  • All descriptions are subject to change without notice

We reserve the right to:

  • Modify or discontinue any product or service
  • Limit quantities or service availability
  • Restrict services based on geographic coverage

SECTION 3 – ORDERS AND BOOKINGS

By placing an order or booking, you make an offer to purchase.

We reserve the right to accept or decline any order or booking at our discretion.

Orders are only confirmed once payment is successfully processed.

Appointments for mobile services:

  • Are subject to availability and service areas
  • Must be booked through our system
  • Follow our cancellation policy (see Refund Policy)

We may not be able to cancel or modify orders once confirmed.

SECTION 4 – PRICING AND PAYMENTS

All prices are listed in AED (United Arab Emirates Dirham) unless stated otherwise.

Prices may:

  • Exclude delivery fees
  • Exclude VAT where applicable

Final charges will be shown at checkout.

We accept:

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • Payment links (for services or add-ons)
  • Cash (for certain in-person payments)

You agree that:

  • Payment information is accurate
  • You are authorized to use the payment method
  • You will pay all applicable charges

SECTION 5 – SHIPPING AND DELIVERY

We currently deliver within the United Arab Emirates only.

Delivery times:

  • Are estimates only
  • Are not guaranteed

We are not responsible for delays caused by:

  • Courier services
  • Incorrect addresses
  • Customer unavailability
  • External factors beyond our control

Additional charges may apply for:

  • Failed delivery attempts
  • Return-to-origin shipments
  • Remote area deliveries
  • Oversized or heavy packages

Risk of loss transfers to you once the order is handed to the courier.

SECTION 6 – APPOINTMENTS AND MOBILE SERVICES

Our treatments are provided at the customer’s location.

Service availability depends on:

  • Selected service area
  • Appointment availability

By booking a service, you agree to:

  • Provide correct address details
  • Ensure safe and suitable conditions for treatment
  • Be present at the scheduled time

We reserve the right to refuse or cancel a service if:

  • Conditions are unsafe
  • Access is not possible
  • Customer is unavailable

SECTION 7 – THIRD-PARTY TOOLS AND SERVICES

We may use third-party services such as:

  • Payment providers
  • Delivery partners
  • Booking systems
  • Marketing tools

These services are provided “as is” without warranties.
We are not responsible for third-party performance.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for:

  • Their content
  • Their privacy practices
  • Their services

Use of third-party websites is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify.

All purchases are made directly with SWISSPEDICARE by HELVETICCARE BEAUTY SERVICES & TRADING – FZCO, not Shopify.

Shopify is not responsible for:

  • Orders
  • Deliveries
  • Services
  • Customer disputes

SECTION 10 – PRIVACY POLICY

Your personal data is processed in accordance with our Privacy Policy:
/policies/privacy-policy

We may share data with:

  • Shopify
  • Payment providers
  • Delivery partners
  • Service providers

For details, please review our Privacy Policy.

SECTION 11 – FEEDBACK

Any feedback you provide may be used by us without restriction.

You confirm that:

  • You own the rights to your feedback
  • Your feedback does not violate any laws

SECTION 12 – ERRORS AND INACCURACIES

We reserve the right to:

  • Correct errors
  • Update information
  • Cancel orders if needed

Without prior notice.

SECTION 13 – PROHIBITED USE

You may not use our Services:

  • For illegal purposes
  • To harm others
  • To misuse data or systems
  • To interfere with operations

We may terminate access if violations occur.

SECTION 14 – TERMINATION

We may suspend or terminate your access at any time.

You remain responsible for all charges up to termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available”.

We do not guarantee:

  • Continuous availability
  • Error-free operation
  • Specific results

SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by UAE law:

We are not liable for:

  • Indirect or consequential damages
  • Loss of profits
  • Delays or service interruptions

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold us harmless from any claims resulting from:

  • Your use of the Services
  • Your violation of these Terms

SECTION 18 – SEVERABILITY

If any part of these Terms is invalid, the rest remains valid.

SECTION 19 – ENTIRE AGREEMENT

These Terms represent the full agreement between you and us.

SECTION 20 – GOVERNING LAW

These Terms are governed by the laws of the United Arab Emirates.

Any disputes shall be subject to the jurisdiction of the courts of Dubai, UAE.

SECTION 21 – CHANGES TO TERMS

We may update these Terms at any time.

Continued use of the Services means you accept the updated Terms.

SECTION 22 – CONTACT INFORMATION

SWISSPEDICARE by HELVETICCARE BEAUTY SERVICES & TRADING – FZCO

Website: www.swiss-pedicare.ae

Email: support@swiss-pedicare.ae

Phone: +971 52 152 1378

Address:
IFZA Business Park, Building A2,
Dubai Silicon Oasis,
Dubai, United Arab Emirates

Business Hours:
Monday – Sunday
09:00 AM – 09:00 PM