Swiss Pedicare
Privacy Policy
Privacy Policy
Last updated: April 22, 2026
SWISSPEDICARE by HELVETICCARE BEAUTY SERVICES & TRADING – FZCO (“we”, “us”, or “our”) operates this website and online store. This Privacy Policy describes how we collect, use, and protect your personal information when you use our services.
Our services include:
- Online shop purchases
- Appointment bookings
- Mobile at-home treatments
- Customer communication
Our store is hosted on Shopify, which enables us to provide our services securely.
1. Personal Information We Collect
We may collect the following information:
- Name, address, phone number, email
- Billing and shipping details
- Payment information (processed securely via third-party providers)
- Booking details (appointments, services selected)
- Communication (WhatsApp, email, contact forms)
- Device and browsing data (IP address, cookies, usage behavior)
Cookies
Our website uses cookies and similar technologies to improve user experience, analyze website traffic and support marketing activities. By using our website, you agree to the use of cookies in accordance with this Privacy Policy.
2. How We Use Your Information
We use your data to:
- Process orders and payments
- Manage appointments and bookings
- Deliver products via our logistics partner
- Communicate with you (including via WhatsApp)
- Improve our website and services
- Send updates or marketing (only if permitted)
3. Communication (WhatsApp & Contact)
By using our services, you agree that we may contact you via:
- Phone
This is primarily for:
- Appointment coordination
- Order updates
- Customer support
4. Payments
All payments are processed securely via trusted third-party providers (e.g. Stripe).
We do not store full payment details on our servers.
5. Shipping & Logistics
We use a third-party delivery provider (e.g. Quiqup) to deliver your orders.
Your delivery information may be shared with them to fulfill your order.
6. Third-Party Services & Apps
We use trusted third-party services to operate our business, including:
- Shopify (store platform & hosting)
- Payment providers (e.g. Stripe)
- Delivery services (e.g. Quiqup)
- Booking system (e.g. Cowlendar)
- Reviews (Judge.me)
- Loyalty programs (Rivo)
- Marketing & analytics tools
These providers process data only as required to perform their services.
7. Data Sharing
We do not sell your personal data.
We may share your data only:
- To fulfill orders and services
- With trusted service providers
- When legally required
8. Data Storage & Security
We take appropriate measures to protect your data.
However, no system is 100% secure, and we cannot guarantee absolute security.
9. Data Retention
We retain your information only as long as necessary:
- To provide services
- To comply with legal obligations
- To resolve disputes
10. Your Rights
Depending on applicable law, you may have the right to:
- Access your data
- Request correction
- Request deletion
- Opt out of marketing
- Withdraw consent where applicable
- Request a copy of your personal data
To exercise your rights, please contact us at:
Email: support@swiss-pedicare.ae
Phone: +971 52 152 1378
11. International Data Transfers
Your data may be processed outside the UAE (e.g. via Shopify servers).
We ensure that appropriate safeguards are in place.
12. Legal Basis
This Privacy Policy is governed by the laws of the United Arab Emirates (UAE).
13. Updates to This Policy
We may update this Privacy Policy at any time.
The latest version will always be available on our website.
14. Contact
SWISSPEDICARE by HELVETICCARE BEAUTY SERVICES & TRADING – FZCO
IFZA Business Park, Building A2
Dubai Silicon Oasis
Dubai, United Arab Emirates
Website: www.swiss-pedicare.ae
Email: support@swiss-pedicare.ae
Phone: +971 52 152 1378
Business Hours:
Monday – Sunday
09:00 AM – 09:00 PM